Privacy & Cookies Policy
This Privacy & Cookies Policy explains how Vantari Group (“we,” “us,” or “our”) collects, uses, and protects information when you visit our website, submit forms, or otherwise interact with us online.
1. Information we collect
We collect information in three main ways:
- Information you provide directly. This includes information submitted via contact forms, quote requests, and email such as your name, company, email address, phone number, and freight details.
- Operational and communications data. If you become a customer or partner, we may collect shipment, routing, and communications details related to your freight.
- Technical information. Like most websites, we may collect limited technical data such as IP address, browser type, device information, and pages visited. This may be collected through cookies, pixels, or similar technologies.
2. How we use your information
We use the information we collect for purposes including:
- Responding to quote requests and messages
- Providing freight, courier, and logistics services
- Improving our operations, routing, and website experience
- Maintaining records for business, accounting, and compliance purposes
- Sending service-related messages as described in our Messaging Policy
- Protecting our rights, property, systems, and customers
3. Cookies & similar technologies
Cookies are small text files stored on your device that help us operate our site and understand how it is used. We may use:
- Essential cookies to enable core features such as navigation and security.
- Preference cookies to remember settings like cookie consent.
- Analytics cookies to understand traffic patterns and site performance.
You can usually configure your browser to block or delete cookies. If you do so, some parts of the site may not function properly. By continuing to browse our site after seeing the cookie notice, you agree to our use of cookies as described here.
4. Legal basis & retention
Where applicable, we rely on one or more of the following legal bases for processing: performance of a contract, legitimate business interests, and your consent (for example, for certain marketing or optional messaging).
We retain information only as long as reasonably necessary for the purposes outlined in this policy, unless a longer retention period is required by law or for legitimate business or compliance reasons.
5. Sharing your information
We do not sell your personal information. We may share information with:
Mobile opt-in information (SMS consent) is not shared with third parties or affiliates for marketing or promotional purposes.
- Service providers who help us operate our website or business
- Carriers, brokers, and logistics partners involved in servicing your freight
- Professional advisors (such as legal or accounting) where appropriate
- Authorities or other parties when required by law or to protect our rights
6. Data security
We use reasonable technical and organizational measures to protect information against loss, misuse, and unauthorized access. No system can be guaranteed 100% secure, but we are committed to maintaining appropriate safeguards and continuously improving them.
7. Your choices & rights
You may request to update, correct, or delete certain information you have provided, subject to our legitimate business and legal obligations. You may also opt out of certain non-essential messaging as described in our Messaging Policy.
8. Third-party links
Our site may contain links to third-party websites or platforms. We are not responsible for the privacy practices of those third parties, and we encourage you to review their policies before sharing information.
9. Children’s privacy
Our services and website are not directed to children, and we do not knowingly collect personal information from children.
10. Changes to this policy
We may update this Privacy & Cookies Policy from time to time. The “Last updated” date below will reflect the most recent revision. Your continued use of the site after changes are posted constitutes your acceptance of those changes.
11. Contact us
If you have questions about this policy or how we handle information, you can contact us at:
Email: info@vantarigroup.com
Phone: (833) 826-8274
Last updated: December 03, 2025