Vantari Group, LLC

This page explains how Vantari Group, LLC, a veteran-owned small business providing freight and final-mile delivery services across Georgia and the Southeast (“Vantari Group,” “we,” “us,” or “our”), handles the information you share with us and the terms that apply when we contact you by phone, email, or SMS/text message.

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1. Information we collect

We collect information that you choose to provide when you contact us or request a quote, including:

• Contact details such as your name, company, email address, and phone number.
• Shipment details such as origin and destination, pickup or delivery dates, freight type, weight, and any special requirements that you include.
• Communication preferences and any other information you include in free-form text fields.

We may also collect limited technical information when you visit our website, such as your IP address and basic usage information, for security and performance monitoring.

2. How we use your information

We use the information we collect to:

• Respond to your inquiries and provide freight quotes and service options.
• Communicate with you about active or pending shipments and related services.
• Maintain internal records, including pricing, lanes, and service history.
• Comply with legal, regulatory, and insurance requirements that apply to our operations as a carrier.

3. How we share information

We do not sell your personal information. We may share information in limited situations, including:

• With service providers who support our operations (for example, hosting providers, communication tools, or document storage), solely to help us deliver services.
• With brokers, shippers, or other parties involved in a specific shipment when necessary to coordinate pickup, delivery, or claims handling.
• When required by law, regulation, legal process, or to protect our rights, safety, or the rights and safety of others.

4. Data retention

We keep information as long as reasonably necessary to respond to your request, operate our business, maintain records of our work, and meet legal, regulatory, or insurance requirements. When information is no longer needed, we take reasonable steps to delete or de-identify it.

5. Messaging & communication terms

By submitting a quote request or contacting us using our website or other channels, you consent to being contacted by Vantari Group, LLC using the contact information you provide, including by:

• Email, for quotes, confirmations, documents, and routine communication.
• Phone calls, for time-sensitive or clarifying questions about your request or loads.
• SMS/text messages, when appropriate, for operational updates or time-sensitive communication related to your request or an active shipment.

Message and data rates may apply, depending on your mobile carrier and plan. The frequency of messages will vary based on your requests and any active shipments.

6. How to opt out of marketing or messaging

We do not send bulk marketing messages. If you receive communication from us that you no longer wish to receive:

• For email, you may reply and let us know you prefer not to receive future emails that are not required for active shipments.
• For SMS/text, you may reply “STOP” to a message to opt out of non-essential text communication, or contact us to update your preferences.

We may still need to contact you with important information about ongoing shipments, safety, or legal matters even if you opt out of non-essential messages.

7. Your choices & questions

If you would like to update or correct the information you’ve provided to us, or if you have questions about how we handle your information, you can contact us using the information below.

8. Security

We take reasonable steps to protect the information we process from unauthorized access, use, or disclosure. However, no system can be guaranteed to be 100% secure. Please avoid sending sensitive personal information that is not necessary for your request.

9. Changes to this notice

We may update this Privacy & Messaging notice from time to time as our operations or legal requirements change. When we do, we will revise the “Last updated” date at the top of this page. In some cases, we may also provide additional notice about significant changes.

If you have any questions about these terms or how Vantari Group, LLC handles your information, please reach out using the contact information above or the form on our main site.